Cancellation Policy
Website: https://trendingbest.in/
Last Updated: October 21, 2026
At Trending Best, we strive to provide our customers with a convenient and reliable online shopping experience. We understand that customers may sometimes need to cancel an order after placing it.
This Cancellation Policy explains how order cancellations are handled on our website.
1. Customer Order Cancellation
Customers may request to cancel an order by contacting our customer support team as soon as possible after placing the order.
Cancellation requests will be reviewed based on the current order status and the circumstances of the request.
We recommend requesting cancellation before the order has been dispatched.
2. Cancellation Before Dispatch
If your order has not yet been dispatched, you may request cancellation by contacting our customer support team.
We will make reasonable efforts to process your request before dispatch.
Once your cancellation is approved, you will receive confirmation through an available communication channel, such as email, SMS, or WhatsApp.
For prepaid orders, any eligible refund will be initiated in accordance with our Refund Policy and applicable law.
3. Cancellation After Dispatch
Once an order has been dispatched, cancellation may not always be possible through our standard cancellation process.
If you wish to cancel an order that has already been dispatched, please contact our customer support team for assistance.
Depending on the shipment status and applicable policies, we may advise you about the available options, including return or refund procedures where eligible.
Nothing in this section limits any cancellation, return, or refund rights available to customers under applicable law.
4. Cancellation of Prepaid Orders
If you paid for your order through UPI, debit card, credit card, net banking, or another online payment method, an eligible refund will be initiated after cancellation is approved.
Refunds will generally be processed through the original payment method where supported.
The time required for the amount to appear in your account may depend on your bank, payment gateway, or payment service provider.
We will process eligible refunds within the timeframe required by applicable law.
5. Cancellation of Cash on Delivery (COD) Orders
If you placed a Cash on Delivery order, you may request cancellation before dispatch by contacting our customer support team.
If the order has not been dispatched, we will make reasonable efforts to cancel it.
If the order has already been dispatched, please contact us to discuss the available options.
Customers are encouraged to notify us promptly if they no longer wish to receive an order.
Repeated fraudulent orders or misuse of COD services may result in additional order verification or reasonable restrictions, subject to applicable law.
6. Cancellation by Trending Best
In certain circumstances, Trending Best may be unable to fulfil an order.
Possible reasons include:
The product is unavailable or out of stock.
A genuine technical or pricing error has occurred.
The delivery address is outside the available service area.
A payment or order verification issue cannot be resolved.
Delivery or fulfilment is otherwise not possible.
If we cancel an order for any such reason, we will notify the customer using the contact information provided at checkout.
If payment has already been collected, an applicable refund will be arranged in accordance with our Refund Policy and applicable law.
We will not use this policy to avoid our legal obligations to customers.
7. Order Cancellation Due to Delivery Delays
We aim to deliver orders within the estimated delivery period communicated at checkout or through our order updates.
If there is a significant delay, we will make reasonable efforts to inform the customer.
Where cancellation is permitted or required because of a delivery delay, we will handle the request in accordance with applicable law and our published policies.
If an order cannot be delivered, any eligible refund will be processed accordingly.
8. Incorrect Orders and Product Issues
If you receive an incorrect, damaged, defective, or materially misdescribed product, please contact our customer support team.
Please provide your order number and, where available, photographs or videos showing the issue.
We will review the matter and communicate an appropriate resolution, which may include a return, replacement, refund, or another remedy where applicable.
These requests will be handled in accordance with our Return and Refund Policy and applicable consumer protection laws.
9. How to Request an Order Cancellation
To request cancellation, please follow these steps:
Contact our customer support team using the contact details listed below.
Provide your order number and the name used when placing the order.
Clearly state that you wish to cancel the order.
Our team will review your request and inform you of the outcome.
Please contact us as early as possible because cancellation may become more difficult after dispatch.
Submitting a cancellation request does not itself confirm that the order has been cancelled. Please wait for our confirmation.
10. Refunds Following Cancellation
If an order cancellation qualifies for a refund, Trending Best will initiate the refund in accordance with our Refund Policy and applicable law.
The refund amount and processing method will depend on the payment already made, the circumstances of the cancellation, and the applicable legal requirements.
Any applicable refund will be processed within the timeframe required by law.
For further details, please refer to our Refund Policy.
11. Contact Us
If you have questions about this Cancellation Policy or need help cancelling an order, please contact us.
Business Name: Trending Best
Website: https://trendingbest.in/
Email: supporttrendingbest@gmail.com
Phone: 8882109776 , 93508 14545
Business Address: B-19, Fourth Floor, Sector-8 Dwarka, Bagdola, Near
Mother Dairy, New Delhi-110077.
Please include your order number when contacting us about an existing order.
Thank you for shopping with Trending Best!